Our bank's policy on grievance redressal set out below is based upon the can submit their grievance by e-mail at [email protected] Complaint Reserve Bank of India, Members of Parliament and Legislative Councils, IBA. The Bank of India customer care helpline number is You can also contact the customer care Kolkata, [email protected] Lucknow Bank of India Credit Card Grievance Redressal. If you have a grievance or. You may register your grievance online through our grievance redressal portal. Upon lodging the grievance in the portal, a Unique Tracker Id will be generated.
Bank of india grievance cell kolkata -In case a complaint cannot be resolved within the above-mentioned time frame, the customer will be informed about the reasons as to why more time is needed to redress the complaint. Branch level: 7 days Zonal office level 4 days Head Office 19 days. We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone. OR Submit your complaint using the Customer Grievance form. Just raise a case and leave feedback after. In order to make our bank's redressal mechanism more meaningful and effective, a structured system needs to be built towards such end. If the branch manager feels that it is not possible at his level to resolve the problem, he will refer the case to Zonal Office concerned for guidance. If your grievance is still not redressed, you can escalate your concern to the Zonal Level quoting the unique Tracker ID. The Banks business growth depends entirely on the satisfaction of customers with what the Bank offers them. Nodal Officer of the rank of General Manager or its equivalent of the Bank will be responsible for the implementation of customer service and complaint handling for the bank as a whole. In order to make our bank's redressal mechanism more meaningful and effective, a structured system needs to be built towards such end. In case bank of india grievance cell kolkata of complaint needs more time, we shall inform the reasons to the customer why more time is needed to resolve the complaint. Resolver is not affiliated to, linked with or otherwise endorsed by United Bank of India. This is more so for banks because banks are bank of india grievance cell kolkata organizations.
Posted in Bank india.