Test your internet speed ( Mbps or higher) with a TM modem. Get the speed you need – plus unlimited data – with TELUS Home Internet. Whether you're a casual The My Wi-fi app gives you total control of your network. Don't have an account or can't log in right now? Try our step-by-step guide with visual references. Fix my slow Internet issues >. Turn off inactive Wi-Fi devices. Ensure radio devices are located away from your modem as these interfere with the Wi-Fi signal. Still have questions? This includes file sharing, syncing photos, cloud back-ups and more Ping is the reaction time of your connection. If you are experiencing speeds much slower than your speed plan, we suggest trying the following troubleshooting steps.